Communication with the clientSzkolenie otwarte
Objectives and outcomes of the training:
- Deeper understanding of interpersonal relationships and organisational dynamics which affects the relations with others at work.
- Learning effective techniques of responsible communication, based on a case study.
- Coping with difficult conversations with internal and external clients.
- The ability to provide and receive constructive feedback.
- Learning effective influencing tools.
- Learning effective techniques for preventing psychological games.
- The ability to maintain a high level of relations with clients.
- Increased negotiation efectiveness of the participants.