In 2011 Pathways conducted a cycle of development trainings for IBM BTO managers.
The programme was preceded by an in-depth analysis of the training needs, performed together with the director of the centre, managers and the HR department.
Based on the abovementioned analysis, Pathways came up with a customised development programme for managers.
The workshops were conducted with the use of the following methods:
individual interviews with the managers trainings:
”Leadership and strategy” and ”Cooperation and communication” coaching
The whole programme was implemented in a highly professional manner and the trainings received positive feedback from the participants.
Training and Development Team Leader
IBM BTO Business Services Sp. Z O.O.